Within Auckland:  flat rate: $7

Out of Auckland: flat rate: $12

If you need the signature, $1.5 extra charge will apply.

Within Auckland: 1-2 working days

Out of Auckland: 2-3 working days

Delay might happen due to Covid. Please read the T&C for more information.

We support eftpos, Visa, Master, account2account, wechat pay, google pay, apple pay, etc.

We support eftpos, Visa, Master, wechat, cash, apple pay, google pay, pay wave, etc.

There is no surcharge for eftpos, account2account and cash payment. Other payments will have 2% surcharge added.

After you finish the online payment, invoice will send to your email box.

Herbal medicine is prescribed and made according to the individual health situation. It can not be refund and return.

For other normal products, we are happy to exchange, refund or offer a store credit within 7 days. Proof of purchase is required. All products returned must be in their original condition, including all packaging.

If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Please read the T&C for more information.

All your available coupons will be listed and shown in your check-out page. You can just click to choose the suitable coupon to apply.

Option1: Put the service/products into your Cart. In the check-out page, input your store credit code in the coupon area and apply.

Option2: Put the service/products into your Cart. Then go to the account page and click my store credit to enter the credit page. Click the suitable credit, and it will apply to your cart automatically. Refresh your cart or check-out page.

Normally all the coupons have the valid date. Please enter into my account and choose my coupon to check.

Depends.